Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–2 business days. Delivery usually takes 3–7 days depending on your location.
Do you ship internationally?
Yes! We offer international shipping to most countries. Shipping costs and delivery times vary by region.
Are your products cruelty-free?
Absolutely. All Chaida Ramon products are cruelty-free and never tested on animals.
Are your skincare items suitable for sensitive skin?
Yes, our formulas are dermatologically tested and made with gentle, skin-friendly ingredients.
What is your return policy?
You may return unused, unopened items within 14 days of delivery for a full refund. Please contact our support team to initiate a return.
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, and more. All transactions are secured with SSL encryption.
Is my personal information secure?
Yes, we take your privacy seriously and use advanced encryption to keep your data safe.
How can I contact customer support?
If you have any other questions, feel free to reach out to us directly:
- Email us at: support@chaidaramon.com
- Or visit our Contact Us page